Ian Edelman in Doha

Expat exploits in Qatar


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Read all about it

Even though I have been away from Qatar for well over a year, I am still following news of the country. I read the online versions of Doha News and the Peninsula a couple of times each week. Now it’s also reports about the problems between Qatar and many of its close neighbours in the mainsteam media.

I find myself siding with Qatar, not just because of the unfairness of the blockade, but also from a residual loyalty to the country that was my home for 4 years. The recent publication of ‘God Willing: How to survive expat life in Qatar’ by a former expat reminded me of those 4 years.

The author, Mikolai Napieralski, gives a vivid description of a single forty-something expat arriving in Doha and making the most of what the country has to offer. He also dispenses sensible advice on the do’s and don’ts of daily life. There is also, what might best be described as exposés of life within a particular government organisation and the seedier aspects of Qatar nightlife, which, I think, will guarantee that the author is unlikely to find work in Qatar again. Being a well over forty-something  and usually asleep by 10pm, I cannot verify the accuracy of the seamier side of Doha.

The book is an easy and very amusing read, although it could have done with some editing for a few typos, and some repetition. It is certainly worth reading if you want to avoid the more anodyne publications on life in the Gulf.

Before we moved, I read the The Expat’s Guide to Living and Working in Qatar which provided answers to many of my questions about what I’d let myself in for by uprooting to Qatar. Once we were settled, Qatar: A Modern History  by Allen James Fromherz offered ‘a multi-faceted picture of the political, cultural, religious, social and economic make-up of modern Qatar, its significance within the GCC states and the wider region.’ I guess a new chapter to review Qatar’s current situation will need to be written sometime.

All of these publications are available from Amazon.

 

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One year on…

It’s precisely one year since I left Doha, which coincidentally also marks the severing of the last remaining link to Qatar. This morning I received an email from Ooredoo saying that I owed them nothing, well at least the 4QR I still owed had been waived.

My mistake when departing may have been not to change my phone from a Shahry contract to a Hala Pay as You Go account. Without a Qatar phone, I would have been unable to access my QNB online bank account after we left. At one point, about 2 months after I’d departed, they decided to close my phone account, which would have meant a trip to Doha from the UK just to retrieve money from the bank.

I persuaded them to keep it open and paid the monthly charges from my QNB account. Once the need for the bank account was finished and the outstanding Ooredoo bill paid, I attempted to cancel my account. Easy, you would have thought.

Ooredoo customer service said I would need to come to an Ooredoo shop and provide my Qatar ID, which I obviously no longer had and now living 3,000 miles away, popping into an Ooredoo store was not an option. I repeatedly emailed cancelling and explaining that, not only was I was no longer in Qatar, I no longer required the phone account. In the meantime my account charges grew by 100QR each month for a phone number I no longer had. Emails (maybe 40) went back and forth. Their replies as always ‘Dear Valued Customer’, each time reassured me of their concern to help, but not really helping by actually terminating the account.

Eventually the account was terminated in October, but with an outstanding amount of 279QR. Although I argued that I didn’t owe the money as I have tried to cancel three months earlier, it seemed expedient to pay it just to finally close the account once and for all… so I dutifully arranged an international transfer of 279QR.

When I emailed repeatedly to ask if the account was now paid up and closed, I was eventually told that only 239QR of the 279QR had reached the account. So where did 40QR go? My own UK bank could not explain the discrepancy, but generously said they would give me 80QR to send to Ooredoo. I transferred 80QR to make up the shortfall of 40QR, however only 40QR was credited to my account, which had also now grown by an additional 4.27QR.

You know the ending. I am now debt free in Qatar. It would appear that Ooredoo (or perhaps QNB) collects 40QR from each transaction, so I would advise checking any payments you make from an international account to a Qatar business.

So that’s it… definitely no more posts about Qatar.


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After 4 years

It’s now been over a week since I made my final exit from Doha. I don’t intend to now use this blog to criticise Qatar from a safe distance. I will remember most of my time in Qatar with affection, however only a few days after leaving, whatever bonds I felt with the country are rapidly evaporating. 

The UK that I returned to was a very different one to the country that I left. Although I applied for a vote in the Brexit referendum, the forms were lost in the Qatar postal system. Either way, my vote would not have affected the disastrous outcome. I was only in the UK for a few days, and I am now in Cyprus for the next 7 weeks, watching from a distance to see what can be salvaged from the Brexit debacle.

This really ought to be the final post in my Doha blog… it probably will be, unless Qatar throws something unexpected in my direction. Thanks to all of you who regularly dropped by. If I decide to write again in a new space on another topic, I will provide a link. So bye for now.


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Somewhere to stay

We were due to leave our flat on Sunday, after having emptied it of all belongings. At the same time, the final utilities bill was paid, and the electricity and water were due to be disconnected. The remaining items – bed, fridge, cooker etc were to be collected throughout the day and evening.

We planned to stay in the Movenpick Hotel for our last three days in Qatar, however Sunday was a day before our check-in and we needed a bed of the night, and had to be near the flat so that we were available when things were collected.

A good friend who lived five floors beneath us kindly offered us his bed for the night. He was the first person I got to know when I first arrived in Doha. He was full of advice and practical help, which made acclimatising to the idiosyncracies of Qatar life so much easier.

Our friend is Syrian, from a country he cannot safely return to, and if he could to a house that has been destroyed in the war. He is one of a number of Syrians I have met here. Whilst, of course, we were not homeless, we were charitably given somewhere to stay for one night, unlike the millions of his fellow countrymen who are seeking refuge in safer parts of the world. What is needed is a little bit more of the kindness and generosity of our Syrian friend from western people and nations.


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336 kilos

This week, we shipped our worldly goods back to the UK. They weighed 336 kilograms, made up mainly of an assortment of domestic items and clothing.

packing

I had spent the previous few weeks gradually packing away things that were no longer needed into cardboard boxes. The flat is now almost empty, with only the bed, a couple of chairs, cooker and fridge. These will be going tomorrow.

We had quotes from several  local businesses, eventually selecting Emovers to ship our possessions back to the UK. They defied the usual standards of customer service in Qatar, by providing clear quotations, all the information we needed, replying to emails by return, and by arriving on the agreed day and at the agreed time.

They then worked efficiently and quickly to ensure the boxes were correctly sealed, weighed and the inventory of contents of each box recorded .

packing1

Within two hours everything was gone, heading off to the cargo centre at the airport.

It is important to provide the correct shipping documentation, which is a QID (not a copy), a passport copy, and an NOC from your employer which generously permits you to export your own belongings out of Qatar.

If you are leaving Qatar, I can recommend Emovers.